Returns

We can accept returns for up to 30 days after the date of purchase.

Please refer to the following rules:

1. Items must be in original packaging, sealed, unopened, and unused. We will not accept returns for opened or used products.
2. All sale and discounted items are final sale and cannot be returned.
3. We are not responsible for any return shipping and handling fees made.
4. Original shipping fees are non-refundable once tracking information is generated.

How to return:

1. Please send an email to contact@colourknows.com with Return: [followed by your order number] as the subject line.
2. In the email, specify which item(s) you wish to return and we can set up the next steps.